TFL SERU Assessment – Fill the Gap Mock Test 6

All for a PHV driver’s licence are subject to . This includes criminal background checks and medical .

Question 1 of 10

any doubts about whether the journey is legal or not, you should ask . You can pick up or passengers in most bus lanes, although you should avoid this if possible.

Question 2 of 10

for a PHV operator who offers ridesharing , you should talk to them about ridesharing training. Ridesharing can potentially introduce some safety risks for .

Question 3 of 10

in London are caused by a small number of easy-to-avoid . The faster you drive, the less time you have to do something to avoid a .

Question 4 of 10

excellent customer service is part of being a London PHV driver. must keep details of all complaints made to them.

Question 5 of 10

to the older or person rather than to the person with them. If the passenger is vision-impaired and to guide them to the vehicle, stand by the person’s side.

Question 6 of 10

all licensed drivers to offer Londoners and a professional and safe service. The way that you interact with will affect how they feel about their journey.

Question 7 of 10

Always clearly with your passengers about any potential . This helps to manage their .

Question 8 of 10

Always ask your if they need any help and wait for your offer to be . Be ready to give and older passengers some help.

Question 9 of 10

As a London PHV driver, you can only carry out bookings that you from a licensed . You must not allow any to enter your vehicle before you have received the booking from your operator.

Question 10 of 10