TFL SERU Assessment – Fill the Gap Mock Test 5

Ridesharing is when people who do not know each other pay and travel together in the same vehicle. All ridesharing must be booked with a licensed London PHV .

Question 1 of 10

TfL to improving transport in by making it more accessible, safer and reliable for all. TfL expects PHV drivers to deliver a high standard of customer service to all .

Question 2 of 10

The information must record includes the date the booking is made and the name of the person the booking is for. You are to pick people up on the street or at stations or airports unless they have booked you through a .

Question 3 of 10

When has accepted a booking and you have agreed to carry it out, you should carry out that booking unless you have a very good reason. It is your to let your operator know about any change to .

Question 4 of 10

You are for ensuring that comply with safety regulations. This includes using and appropriate child restraints.

Question 5 of 10

You cannot a vehicle for private hire purposes if the licence discs . Insurance policies must be valid when the vehicle is licensed and at all times when the is being used as a PHV.

Question 6 of 10

You should never make or jokes about someone’s age, race, religion, disability, sexual orientation or . No type of sexual behaviour between you and a passenger is ever .

Question 7 of 10

You should not remove the , even if you are using the vehicle for private . Every PHV must have insurance.

Question 8 of 10

You should not stop, wait, or drop off passengers at the airport taxi ranks. TfL to set or control the fares charged by .

Question 9 of 10

Your passengers expect to be treated in way. You use a passenger’s personal contact details to start communicating with them about anything other than the journey.

Question 10 of 10